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How to manage service requests using the voxCRM mobile application?

1. Service Requests View
When accessing the "Service Requests" tab:

  • A list of requests organized by day is displayed.
  • Each request can be clicked to view its details.

2. Request Details
When clicking on a request in the list:

  • A detailed view of the request opens.
  • The details include an option to edit the request:
    • Change the status,
    • Add additional information,
    • Edit existing data.

3. Adding a New Request
To add a new request:

  • Click the “Plus” icon located at the bottom of the screen.
  • Select the option “Add Service Request.”
  • Fill in the required request details:
    • Problem description,
    • Location or property details,
    • Request priority (if this option is available),
    • Attachments (e.g., photos).