How the feature works:
The VoxCRM system automatically logs incoming and outgoing phone calls if:
- The call lasted at least 10 seconds.
- The call type is outgoing or incoming.
When a client is identified, the system creates an activity in the system with the type "Phone."
Details of the call are recorded in the activity notes, including:
- The date of the call.
- The duration of the call.
If you would like the call logging functionality to be enabled in your system, please send a request to kontakt@voxcommerce.pl to activate this feature.