In the voxCRM system, users can change their access password independently.
Resetting a password without logging in
If you cannot log in, follow these steps:
- On the login screen, select "I forgot my password".
- Enter the email address used for logging into the system.
- A password reset link will be sent to your email, allowing you to set a new password.
Changing the password while logged in
If you are already logged into the system, follow these steps:
- Log in to voxCRM using your current credentials.
- In the top-right corner, hover over "Logged in as" and select "Account settings".
- In the "User profile settings" section, find the fields "Password" and "Confirm password".
- Enter your new password, which will be used for future logins.
Password requirements:
- Must be at least 10 characters long.
- Must include a special character, an uppercase letter, and a number.
Optional: Setting password expiration
- You can set an expiration period for your password, after which it must be changed.
- To enable this, check the "Enable password expiration" box and specify the number of days before the password expires.
Once all fields are completed, click "Save" at the bottom of the page to confirm the changes.